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Privacy Policy

Effective Date: July 1, 2023

At Brwtxt, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and protect the information obtained from individuals who use our craft beer curation and delivery service via SMS/MMS messaging. Using our service, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1. Personal Information: When you sign up for our service, we may collect personal information, including but not limited to your name, address, phone number, and email address. We will only collect personal information necessary to provide you with our service. This is information is primarily used for our delivery partner to make deliveries to you and communicate necessary information in line with that purpose. 

1.2. SMS Information: We collect and store the SMS messages you send to and receive from our service. This includes the content of the messages, phone numbers involved, and timestamps. We use this information to facilitate and improve our craft beer curation and delivery service.

1.3. Usage Information: We may collect information about how you use our service, including the types of craft beers you order, delivery preferences, and interactions with our customer support team. This information helps us understand your preferences and provide you with a personalized experience.

Use of Information:

2.1. Provide and Improve Service: We use the information collected to operate our craft beer curation and delivery service to you, including processing orders, arranging deliveries, and managing customer support requests. We may also use the information to improve our service, develop new features, and enhance customer experience. We take your information to facilitate the delivery of beer to you and retain your confidential personal info and craft purchases in our confidential files to better serve you as a curator of craft beers.

2.2. Communication: We may use your personal information to communicate with you regarding your orders, delivery updates, promotions, and important service-related information. We may send SMS messages or emails to the contact details provided by you.

2.3. Marketing: With your consent, we may use your personal information to send you promotional offers, newsletters, or other marketing communications. You can opt-out of receiving these communications at any time by following the instructions provided in the messages or by contacting our customer support.

2.4. Legal Compliance: We may use or disclose your information as required by applicable laws, regulations, or legal processes. We may also disclose information to protect our rights, enforce our terms of service, or respond to legal requests from government authorities.

Information Sharing:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our craft beer curation and delivery service. These service providers are authorized to use your information only as necessary to provide the requested services to us.

3.2. Aggregated or Anonymized Data: We may aggregate and anonymize the information collected from our users for statistical analysis, market research, and other business purposes. This aggregated or anonymized data does not personally identify individuals and will not be shared with third parties for various purposes.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, customer information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices, such as encryption, firewalls, and secure data storage, to safeguard your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Choices and Rights:

6.1. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the messages or by contacting our customer support.

6.2. Access, Update, or Delete: You have the right to access, update, or delete your personal information held by us. To exercise these rights or for any privacy-related inquiries, please contact our customer support.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other appropriate means. Your continued use of our service after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

Contact Us:

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at contact@brwtxt.com.

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